Staff is highly articulate and avoids which practice?

• A. Monotone delivery
• B. Clear pronunciation
• C. Slang and excessive use of phrase-fragments
• D. Brief responses

Answer: (C)

Being highly articulate means expressing ideas with clear, precise, and professional language. In that style, slang and excessive use of phrase fragments undermine clarity and professionalism. Slang can create misunderstandings or feel informal, while fragmented phrases disrupt the flow of a sentence and can leave statements incomplete. So the best fit is avoiding slang and excessive phrase fragments, which preserves a straightforward, easily understandable message.

Monotone delivery isn’t fundamentally about the language itself, and clear pronunciation is a core part of articulation, so those align with being articulate. Brief responses can be appropriate in many professional contexts, so they aren’t something to inherently avoid.