All staff encountered are wearing

• A. Casual attire
• B. Professional, clean and well-fitted uniforms
• C. Badges only
• D. Non-uniform clothing

Answer: (B)

Wearing professional, clean, and well-fitted uniforms communicates a polished, consistent image to customers and colleagues. It reinforces brand identity, makes staff easy to identify, and signals attention to hygiene and service standards. Badges alone don’t convey the same level of professional appearance, and casual or non-uniform clothing would undermine consistency, branding, and the ability to recognize staff quickly.